FAQ

Frequently Asked Questions

Due to laws & regulations, selling alcohol online in Thailand in prohibited. By retailing, you can purchase alcohol B2B. Thus we require you to register with us before you can order alcohol.

Our products are imported from all over the world and stored in our
temperature-controlled facility in Pattaya, Chonburi, Thailand. We offer nationwide shipping.

You can email us at info@thebeerclubasia.com.

You can call us on the following numbers:

084 551 7970 (English & Thai)
086 142 8267 (English)

Or, you can use our Live Chat!

The Beer Club Asia now has an affiliate program. This means you can start earning money by referring friends to our store! Find out more here!

We are sorry you are having trouble checking out, have you made sure the discount code was typed correctly? Discount codes are case sensitive. If it's still not working DM us on Instagram or send us an email at info@thebeerclubasia.com.

Yes, we also accept international credit cards.

We endeavour to ship orders within 2 days, then it depends how far away you are from our location. Transit time should be no more than 2 days.

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order by using our 'Track Your Order' page.

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated, check out our returns page.

We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us and make a new purchase for the item or items you want through our site. 

Damaged returns

Within 7 days of delivery receive a full refund.

Nationwide shipping

Shipping anywhere in Thailand, rates at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.